At ScoodoDeal, accessible at https://scoodohomecare.in/, we aim to offer a smooth and hassle-free shopping experience for clothing, accessories, and footwear. If you receive a product that is damaged, defective, or not as described, you may request a return or replacement within the specified return window. We strive to ensure every customer is satisfied with their purchase.
To initiate a return, customers must contact us at scoododeal@gmail.com with their order ID, product images, and a brief description of the issue. Our team will review your request and guide you through the return steps. Products must be unused, unwashed, and in their original packaging to qualify for a return.
Once the returned product is received and inspected, we will notify you regarding approval or rejection of your refund. Approved refunds will be processed to your original payment method within the standard processing time. Please note that shipping charges, if applicable, are usually non-refundable.
Items such as innerwear, socks, and certain accessories may not be eligible for return due to hygiene and safety reasons. We request customers to carefully review the product details before placing their order. Any product purchased under a clearance sale or special discount may only be eligible for replacement, not refund.
For any queries or support related to refunds, exchanges, or return status, feel free to email us at scoododeal@gmail.com. ScoodoDeal reserves the right to update this Refund & Returns Policy at any time, and any changes will be posted on https://scoodohomecare.in/ for customer awareness.
